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Shipping & Returns

At Vicharan, we take great pride in ensuring a seamless and efficient shipping experience for all our valued customers. Our commitment to delivering your orders in a timely and secure manner is at the heart of our operations. We happily cater to customers worldwide. Whether you're shopping from across town or across borders, we're thrilled to serve you. We comply with all relevant customs regulations and strive to minimize any delays that may occur due to international shipping. Here are the shipping conditions we uphold to make your shopping journey with us as smooth as possible:

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  1. Fast and Reliable Shipping: We understand that you're eager to receive your purchases, which is why we strive to process and dispatch all orders promptly. Our logistics team works tirelessly to partner with reputable shipping carriers to ensure timely delivery to your doorstep. Rest assured, we'll keep you informed every step of the way, providing tracking information so you can monitor your package's journey.​

    • International Shipping: Please note that for international customers (charges apply), the dispatch process typically spans 1-2 business days, while the subsequent delivery period averages 8-12 business days. The responsibility for VAT/import duties and local taxes rests directly with the customer and is to be settled during the delivery process through our courier partner. These charges are separate from the product or order price stated on the e-shop. It's important to understand that these charges vary based on the specific regulations of each country and are beyond our control.

    • Domestic Shipping: We provide free shipping for deliveries within India. Our dispatch process typically takes 1-2 business days, while the delivery timeframe ranges from 4 to 7 business days.​

  2. Free Shipment Tracking: To express our gratitude for your trust in us, once we initiate the shipment of your product, you will be provided with a tracking code that enables you to monitor the status of your purchased item throughout its transit.

  3. Shipping Address:  Your satisfaction is our top priority, and we take extra precautions to ensure your order reaches you in pristine condition. During the process of account creation, customers are kindly prompted to furnish complete addresses inclusive of postal codes.

  4. No Return Policy: Our packaging team employs high-quality materials to protect your items during transit, minimizing the risk of damage. However, in the event that you receive a damaged product, rest assured that we will promptly assist you. If necessary, kindly return the product to us, and we will initiate a refund to the same account. Alternatively, upon receiving the damaged product, we will arrange for a replacement as well.

  5. Payment Methods: Our payment policy stipulates that shipping charges may vary in certain regions, potentially requiring customers to either pay an additional amount or possibly benefit from a reduced fee, which will be determined during the payment process. Payments are to be transferred to our company account. Order confirmation is contingent upon a confirmation call from our team followed by the payment transaction. Alternatively, prior to placing an order, you can reach out to us at +91 91060 78393 to discuss delivery feasibility and any assistance you may require.

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At Vicharan, we're dedicated to exceeding your expectations in every aspect of your shopping experience. Our shipping conditions are designed with your convenience in mind, reflecting our commitment to customer satisfaction. Thank you for choosing Vicharan; we look forward to serving you with passion and care on every order you place.

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